What are Custom CRMs?
Custom certified reference materials (CRMs) are tailored solutions designed to meet your exact needs. At Inorganic Ventures, we offer a wide range of options, all ISO 17025 and 17034 certified and NIST traceable. Join us as we walk through each step in the life of a custom solution, from concept to delivery—and beyond, with ongoing support.
Getting Started: The Initial Inquiry & Quoting Process
Your custom product journey begins with a simple step: reaching out to us! To get the ball rolling, send your request to [email protected] or submit it on our website, which routes directly to our team. This helps us kickstart your request quickly.
To ensure we deliver exactly what you need, we’ll ask for a few initial details:
- Elements of interest
- Desired concentrations
- Any specific matrix requirements
You might also hear questions like, "Can your instrument run HF?" or "What’s your annual throughput expectation?" These details help us design a solution perfectly suited to your setup, whether it’s ready-to-use or requires dilution on your end.
Designing & Customizing the Product
Our goal is to create a solution that’s the perfect fit for your unique needs. With nearly 70 elements available and a range that spans from low µg/L to high g/L concentrations, we’ve got you covered. We also offer a variety of bottle sizes, usually between 125 mL and 1 L, and can accommodate unique labeling needs.
Once we’ve designed your custom solution, we’ll send a quote for your review. If everything meets your expectations, simply submit your order by purchase order or credit card. Our team will then process your order and pass it to production, where it’s carefully crafted, tested, and prepared for delivery.
Precision in Production & Quality Assurance
In our manufacturing department, our skilled technicians use calibrated balances to gravimetrically create your solutions from certified stock products, all sourced from pure, high-quality materials. Each custom solution then goes through our quality control (QC) department for rigorous testing, ensuring you receive exactly what we certify.
Packaging & Delivery: Ensuring Safe Arrival
While your solution passes through QC, it’s carefully bottled, labeled, and packed for secure shipment. Each bottle is sealed in a TCT (transpiration control technology) bag, guaranteeing a lot expiration of 5 years if the bag remains sealed (1 year once opened). We ship with trusted carriers, including FedEx, UPS, and freight forwarders, ensuring your solution arrives safely.
Our standard turnaround time for custom solutions is just 10 business days, though unique cases might require additional time. We’ll keep you informed every step of the way!
Ongoing Support for Your Custom Product
We take immense pride in the quality of our products, so if you have any questions or concerns with a solution, please feel free to email our support team at [email protected]. Our technical resources library also has a wealth of resources on ICP operations, inter-elemental chemistry, and FAQs to assist you.
Want to Dive Deeper into Chemical Compatibility?
For those interested in learning more about chemical compatibility and designing custom standards, we offer a related course on IV Ignite, our virtual learning academy! This two-part course, Chemical Compatibility & Designing Custom Standards, guides you through creating stable working solutions, covering best practices and precautions for common stability issues with elements like Hg and Ag.
With a free trial available, you can explore this course and gain insights from our experts at no cost. Head over to IV Ignite to start learning today!
Ready to Get Started?
If you would like to inquire about any of our products or want to obtain a custom solution, please feel free to email us at [email protected], or give us a call at 540-585-3030!