Our office will be closed Thursday November 23rd and Friday November 24th in observance of the Thanksgiving holiday. Our office will resume normal business hours on Monday November 27th and all orders will be processed accordingly. 

Inorganic standards &
Custom reference materials
1.800.669.6799

Terms and Conditions

Sales Policy, Copyrights and Disclaimers

Sales Policy

All prices herein or on an accompanying price list are subject to change without notice. Orders are sent FOB shipping point. UPS, Federal Express, Airborne, etc., shipping charges are prepaid and added to your invoice.

A Handling Fee of $5.00 will be added to each order to help defray the cost of designing, purchasing, and testing our packaging for UN / ICAO / IMDG Certification, as well as to help defray the cost of the restricted articles paper work required by UPS, Federal Express, and others.

Ordering Information

Orders and quotations may be placed online or faxed to 540.585.3012, 24 hours a day, 7 days a week. Additionally, orders may be placed by phone during our regular business hours of 8:00 AM - 6:00 PM (EST). Online requests will be processed promptly during regular business hours.

For additional information or questions regarding custom orders, quotations, or order entry, e-mail our sales staff at info@inorganicventures.com or call a representative between 8:00 AM and 6:00 PM (EST) at 800.669.6799 or 540.585.3030.

Specials

Some specials are one-time only offers that have a definitive expiration date included with the offer. These discounts are limited to one (1) offer per company location, unless otherwise stated within the offer.

Other specials are fixed offers that are available for as long as the special remains in effect. These specials may be applied to an unlimited number of orders, unless otherwise stated within the offer.

Some restrictions may apply:

  1. Discounts apply to U.S. residents only, unless otherwise stated within the offer.
  2. Any discount cannot be combined with any other discount or incentive, unless otherwise stated within the offer.
  3. Discounts apply to products manufactured by Inorganic Ventures only and do not transfer to any items we resell.
  4. Discounts are granted only to those companies who purchase directly through Inorganic Ventures. They are not extended to purchases made through third-party vendors.
  5. Discounts are not extended to dealers and distributors (both foreign and domestic). However special pricing is typically available. Contact a distributor for details.
  6. Discounts are extended to current accounts in good standing and do not apply to any account that is delinquent.

Inorganic Ventures reserves the right to cancel or void any discount if extenuating circumstances apply.

Established Accounts (in good standing)

Net 30 days. All payments must be made in U.S. Dollars, unless otherwise agreed to in writing by Inorganic Ventures.

Non-Established Accounts

Orders will be shipped upon full remittance or C.O.D. Payments can be made via MasterCard, Visa, or American Express. To establish your account, e-mail us at info@inorganicventures.com or call an accounting representative between 9:00 AM and 5:00 PM (EST) at 1.800.669.6799. All payments must be made in U.S. Dollars, unless otherwise agreed to in writing by Inorganic Ventures.

Export Orders

Firms located in areas having no authorized dealer may order directly from Inorganic Ventures. All export orders are subject to current export prices and are shipped in compliance with transportation regulations of the U.S.A., U.S.DOT, ICAO / IATA, and public carriers. Export orders may be subject to various additional charges for Customs Documentation, Letters of Credit, Sight Drafts, Certifications, Insurance, etc. Please request a Proforma Invoice prior to placing your order.

Replacements, Refunds, Guarantee

No-charge replacement products and refunds are covered by the terms of our guarantee:

If a customer is not completely satisfied with a product distributed by Inorganic Ventures, our staff will provide immediate technical support to resolve the problem. If technical support cannot satisfactorily resolve a problem, the product (or services rendered) may be deemed faulty. E.g.:

  • Customer received an incorrect item
  • Standard contains an incorrect number of elements
  • A Certified Value appears to be incorrect

If the product or services rendered are deemed faulty, the customer will have the option of receiving a no-charge replacement of the product or a total refund of the purchase price. In the case of a replacement, Inorganic Ventures will cover all shipping expenses. No-charge replacements and refunds are issued at the management's discretion.

Returns, Exchanges, Damaged Goods

Situations not covered under the terms of our guarantee (above) may require a return and/or exchange of the product. Refunds, replacements and exchanges are considered at management’s discretion. Items will only be accepted for return or exchange with a valid Return Authorization Number. Contact us to receive this number.

All transportation and packaging expenses on returned or exchanged items are assumed by the customer. Credit for returned items is subject to a modest 15% restocking charge. Credit will not be issued until it is determined by our inspection that returned items are unused and undamaged. All returned items must be received within 60 days of the original invoice date.

If carton is received in a conspicuously damaged condition, alert carrier and refuse acceptance.

Copyrights

All content and graphics appearing within this website are © Copyright 1997-2013 by Inorganic Ventures, Inc. and may not be downloaded or reprinted for any purpose without Inorganic Ventures' expressed permission.

Disclaimers

OUR PRODUCTS ARE NOT FOR ANY DRUG, FOOD, OR HOUSEHOLD APPLICATION.

Inorganic Ventures' products are offered for laboratory use only and they should be handled by qualified individuals trained in laboratory procedures and familiar with the products' potential hazards. The consumer assumes all responsibility for the safe storage, handling, application, and disposal of any Inorganic Ventures product.