Frequently Asked Questions
We appreciate your patience as we work through the transition to our new website. Not only do we hope that you’ll find our new site cleaner and more user-friendly, but we think you’ll find it to be a lot more functional. You’ll be able to order online, see your prior transaction, change your shipping and payment methods, look up invoices and much more!
My user name and password don’t work now.
Not to worry, we’ve had to change the settings. You will use your email address as your user name and then click the button to reset your password.
Still having issues logging into your account? Just email us at firstname.lastname@example.org or call 1-800-669-6799.
I can’t find my CoA or SDS.
You can locate CoAs and SDS here.
Are you still experiencing problems locating them? Just email us at email@example.com or call 1-800-669-6799.
Have comments about our new site?
Just email us at firstname.lastname@example.org or call 1-800-669-6799.